Digital Banking:
Meeting Members Where They Are

We live in the digital era. But the changing of our habits and processes has already happened, leading many theorists to predict we may be in the twilight of that era. Don’t worry – digital technology is not going anywhere. We no longer say we are living in the industrial age, but we still use plenty of industrial processes.

The same will become true of digital. It has taken decades to arrive where we are today in terms of technology. With this maturity comes a plateau, where the rapidity of advancement slows, leading to the next era, one brimming with innovation and advances in artificial intelligence. Before we land in that next age however, let’s focus on where we are today.